NICE
CX Pulse Podcast | Insights on Customer Experience, AI, WFM, Customer Service, Customer Satisfaction & Contact Centers
Ouça semanalmente especialistas discutindo como melhorar o atendimento ao cliente, com tendências, práticas e dicas para aumentar a satisfação e a eficiência.
How Should We Use Digital and AI To Reduce Costs and Drive Efficiency?
E74 • 16 mins • Mar 28, 2024
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Episódios recentes
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Mar 28, 2024
How Should We Use Digital and AI To Reduce Costs and Drive Efficiency?
E74 • 16 mins
![](https://files.podcastos.com/shows/hsz8cx/jpeg256-8b1c3aee.jpg)
Mar 14, 2024
Driving Growth Through Exceptional Customer Experiences
E73 • 23 mins
![](https://files.podcastos.com/shows/hsz8cx/jpeg256-8b1c3aee.jpg)
Feb 29, 2024
How Brands Can Leverage Outsourcing To Drive Customer Journey and Fund Their Digital Initiatives
E72 • 15 mins
![](https://files.podcastos.com/shows/hsz8cx/jpeg256-8b1c3aee.jpg)
Feb 15, 2024
AI’s Impact on Agent Performance and Satisfaction
E71 • 15 mins
![](https://files.podcastos.com/shows/hsz8cx/jpeg256-8b1c3aee.jpg)
Feb 1, 2024
Balancing Efficiency With Empathy in Customer Experience
E70 • 17 mins
![](https://files.podcastos.com/shows/hsz8cx/jpeg-00421f5b.jpg)
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