NICE

CX Pulse Podcast | Insights on Customer Experience, AI, WFM, Customer Service, Customer Satisfaction & Contact Centers

Écoutez chaque semaine des experts partager des conseils et des tendances pour améliorer le service client et la satisfaction.

Listen on Apple Podcasts

Épisodes récents

Mar 28, 2024

How Should We Use Digital and AI To Reduce Costs and Drive Efficiency?

E74 • 16 mins

Mar 14, 2024

Driving Growth Through Exceptional Customer Experiences

E73 • 23 mins

Feb 29, 2024

How Brands Can Leverage Outsourcing To Drive Customer Journey and Fund Their Digital Initiatives

E72 • 15 mins

Feb 15, 2024

AI’s Impact on Agent Performance and Satisfaction

E71 • 15 mins

Feb 1, 2024

Balancing Efficiency With Empathy in Customer Experience

E70 • 17 mins

Langue
Anglais
Pays
Palaos
Site web