Des leaders de la C-Suite et des experts en expérience client échangent sur comment soutenir le personnel de première ligne pour accroître productivité, qualité de service et revenus.
Ep. 12: How to Invest in and Implement Technology With Your Frontline Teams in Mind (with Kevin Schatz)
S1 E13 • 29 mins • Sep 1, 2021
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Épisodes récents
Sep 1, 2021
Ep. 12: How to Invest in and Implement Technology With Your Frontline Teams in Mind (with Kevin Schatz)
S1 E13 • 29 mins
Aug 25, 2021
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Ep. 10: How to Build Confidence in Your Customer Experience Investments (with Justin Robbins)
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Ep. 9: How to Train Your Customer Service Managers & Set Team Priorities (with Brennan McEachran)
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Ep. 8: The Core Tenets of a Successful Customer Service Strategy (with Cheryl Helm)
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