Sharpen

Unlocking Customer Service

Líderes e especialistas em experiência do cliente compartilham dicas para apoiar a equipe de atendimento, aumentando a produtividade, a qualidade do serviço e a receita.

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Ep. 12: How to Invest in and Implement Technology With Your Frontline Teams in Mind (with Kevin Schatz)

S1 E13 • 29 mins • Sep 1, 2021

Episódios recentes

Sep 1, 2021

Ep. 12: How to Invest in and Implement Technology With Your Frontline Teams in Mind (with Kevin Schatz)

S1 E13 • 29 mins

Aug 25, 2021

Ep. 11: The Value Your Contact Center Brings to Your Business (with Meagan Thai)

S1 E12 • 34 mins

Aug 18, 2021

Ep. 10: How to Build Confidence in Your Customer Experience Investments (with Justin Robbins)

S1 E11 • 38 mins

Aug 11, 2021

Ep. 9: How to Train Your Customer Service Managers & Set Team Priorities (with Brennan McEachran)

S1 E10 • 40 mins

Aug 4, 2021

Ep. 8: The Core Tenets of a Successful Customer Service Strategy (with Cheryl Helm)

S1 E9 • 37 mins

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