Écoutez des conseils d'experts pour les professionnels des centres de contact. Bob et Jeremy partagent des astuces pour améliorer l'engagement client et le leadership.
Ageism Bias in Contact Centres
S3 E12 • 9 mins • Apr 19, 2024
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- 176Decreased by 60
- 136Decreased by 11
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Épisodes récents
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Apr 19, 2024
Ageism Bias in Contact Centres
S3 E12 • 9 mins
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Apr 5, 2024
Empowering Your Teams – Free Up Time & Focus on Valuable Work
S3 E11 • 7 mins
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Mar 20, 2024
Stop Using Manager Controlled Offers!
S3 E10 • 10 mins
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Mar 6, 2024
Checking With Your Manager – It’s Time to Stop!
S3 E9 • 8 mins
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Feb 6, 2024
Voice Tips for Contact Centres Part 2: Five More Key Tips!
S3 E8 • 8 mins
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