Jeremy Blake and Bob Morrell

The Reality of Contact Centres

Join Bob Morrell and Jeremy Blake as they share insights, strategies, and practical tips for contact centre leaders. Discover ways to enhance performance and engagement.

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Ageism Bias in Contact Centres

S3 E12 • 9 mins • Apr 19, 2024

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Recent Episodes

Apr 19, 2024

Ageism Bias in Contact Centres

S3 E12 • 9 mins

Apr 5, 2024

Empowering Your Teams – Free Up Time & Focus on Valuable Work

S3 E11 • 7 mins

Mar 20, 2024

Stop Using Manager Controlled Offers!

S3 E10 • 10 mins

Mar 6, 2024

Checking With Your Manager – It’s Time to Stop!

S3 E9 • 8 mins

Feb 6, 2024

Voice Tips for Contact Centres Part 2: Five More Key Tips!

S3 E8 • 8 mins

Language
English
Country
United Kingdom
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