Jeremy Blake and Bob Morrell

The Reality of Contact Centres

Tune in for expert insights and advice for contact centre professionals. Hosts Bob and Jeremy share practical tips to enhance customer engagement and leadership skills.

Listen on Apple Podcasts

Ageism Bias in Contact Centres

S3 E12 • 9 mins • Apr 19, 2024

Recent Episodes

Apr 19, 2024

Ageism Bias in Contact Centres

S3 E12 • 9 mins

Apr 5, 2024

Empowering Your Teams – Free Up Time & Focus on Valuable Work

S3 E11 • 7 mins

Mar 20, 2024

Stop Using Manager Controlled Offers!

S3 E10 • 10 mins

Mar 6, 2024

Checking With Your Manager – It’s Time to Stop!

S3 E9 • 8 mins

Feb 6, 2024

Voice Tips for Contact Centres Part 2: Five More Key Tips!

S3 E8 • 8 mins

Language
English
Country
United Kingdom
Feed Host