Sintonize para insights e dicas de especialistas em contact centres. Bob e Jeremy oferecem conselhos práticos para aprimorar o engajamento do cliente e a liderança.
Ageism Bias in Contact Centres
S3 E12 • 9 mins • Apr 19, 2024
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Apr 19, 2024
Ageism Bias in Contact Centres
S3 E12 • 9 mins
Apr 5, 2024
Empowering Your Teams – Free Up Time & Focus on Valuable Work
S3 E11 • 7 mins
Mar 20, 2024
Stop Using Manager Controlled Offers!
S3 E10 • 10 mins
Mar 6, 2024
Checking With Your Manager – It’s Time to Stop!
S3 E9 • 8 mins
Feb 6, 2024
Voice Tips for Contact Centres Part 2: Five More Key Tips!
S3 E8 • 8 mins
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