Jeremy Blake and Bob Morrell

The Reality of Contact Centres

Sintonize para insights e dicas de especialistas em contact centres. Bob e Jeremy oferecem conselhos práticos para aprimorar o engajamento do cliente e a liderança.

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Ageism Bias in Contact Centres

S3 E12 • 9 mins • Apr 19, 2024

Episódios recentes

Apr 19, 2024

Ageism Bias in Contact Centres

S3 E12 • 9 mins

Apr 5, 2024

Empowering Your Teams – Free Up Time & Focus on Valuable Work

S3 E11 • 7 mins

Mar 20, 2024

Stop Using Manager Controlled Offers!

S3 E10 • 10 mins

Mar 6, 2024

Checking With Your Manager – It’s Time to Stop!

S3 E9 • 8 mins

Feb 6, 2024

Voice Tips for Contact Centres Part 2: Five More Key Tips!

S3 E8 • 8 mins

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