Adrian Swinscoe | Customer Experience Strategy Expert
Punk CX: Customer Experience Insights with Adrian Swinscoe
Rejoignez Adrian Swinscoe et des experts pour discuter du service client. Découvrez des conseils pratiques pour bâtir une entreprise appréciée par les employés et les clients.
Five blind spots that get in the way of customer understanding and growth - Interview with Toni Keskinen of 180ops
E548 • 60 mins • Jul 22, 2025
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Épisodes récents

Jul 22, 2025
Five blind spots that get in the way of customer understanding and growth - Interview with Toni Keskinen of 180ops
E548 • 60 mins

Jul 17, 2025
SRM and why it matters to growth and customer experience - Interview with Ryan Hamilton
E547 • 44 mins

Jul 8, 2025
Employee understanding and cracking the code of a better employee experience - Interview with Annette Franz
E546 • 39 mins

Jun 26, 2025
Without context, an insight is worth nothing - Interview with Jochem van der Veer of TheyDo
E545 • 51 mins

Jun 16, 2025
Voice still reigns in customer service - Interview with Nikola Mrkšić of PolyAI
E544 • 55 mins

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