Adrian Swinscoe | Customer Experience Strategy Expert
Punk CX: Customer Experience Insights with Adrian Swinscoe
Adrian Swinscoe conversa com especialistas sobre como melhorar o atendimento ao cliente e engajamento, oferecendo dicas práticas para criar um negócio admirado por todos.
Five blind spots that get in the way of customer understanding and growth - Interview with Toni Keskinen of 180ops
E548 • 60 mins • Jul 22, 2025
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Episódios recentes

Jul 22, 2025
Five blind spots that get in the way of customer understanding and growth - Interview with Toni Keskinen of 180ops
E548 • 60 mins

Jul 17, 2025
SRM and why it matters to growth and customer experience - Interview with Ryan Hamilton
E547 • 44 mins

Jul 8, 2025
Employee understanding and cracking the code of a better employee experience - Interview with Annette Franz
E546 • 39 mins

Jun 26, 2025
Without context, an insight is worth nothing - Interview with Jochem van der Veer of TheyDo
E545 • 51 mins

Jun 16, 2025
Voice still reigns in customer service - Interview with Nikola Mrkšić of PolyAI
E544 • 55 mins

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