Adrian Swinscoe | Customer Experience Strategy Expert

Punk CX: Customer Experience Insights with Adrian Swinscoe

Join Adrian Swinscoe as he talks with experts about enhancing customer service and engagement. Discover practical tips to create a business that employees and customers adore.

Listen on Apple Podcasts

Five blind spots that get in the way of customer understanding and growth - Interview with Toni Keskinen of 180ops

E548 • 60 mins • Jul 22, 2025

Recent Episodes

Jul 22, 2025

Five blind spots that get in the way of customer understanding and growth - Interview with Toni Keskinen of 180ops

E548 • 60 mins

Jul 17, 2025

SRM and why it matters to growth and customer experience - Interview with Ryan Hamilton

E547 • 44 mins

Jul 8, 2025

Employee understanding and cracking the code of a better employee experience - Interview with Annette Franz

E546 • 39 mins

Jun 26, 2025

Without context, an insight is worth nothing - Interview with Jochem van der Veer of TheyDo

E545 • 51 mins

Jun 16, 2025

Voice still reigns in customer service - Interview with Nikola Mrkšić of PolyAI

E544 • 55 mins

Language
English
Country
United States
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