AIが消費者体験をどのように変革し、顧客サービスの未来を形作っているのかを探ります。進化するCXトレンドについて、専門家と共に洞察に満ちた議論を交わしましょう。
How BPOs and Contact Centers Are Adapting to AI
S2 E4 • 37 mins • Jul 11, 2024
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