毎週、Forresterのアナリストが顧客体験管理を探求し、研究結果を共有し、実際の課題と解決策について議論する洞察をお届けします。
425: Beyond Demographics – Transforming CX With Computer Vision, NLP, And Biometrics
34 mins • Oct 22, 2025
Charts
- 78NEW
- 200NEW
- 98Decreased by 5
- 105NEW
- 184NEW
最近のエピソード

Oct 22, 2025
425: Beyond Demographics – Transforming CX With Computer Vision, NLP, And Biometrics
34 mins

Oct 14, 2025
424: Live At CX Summit APAC, 2025
41 mins

Oct 7, 2025
423: Culture Change — Messy, Meaningful, And Human
35 mins

Sep 30, 2025
422: Educating Future CX Pros
23 mins

Sep 23, 2025
421: Change Management In CX – Why It Fails And How To Fix It
30 mins
