Sintonize semanalmente para insights dos analistas da Forrester sobre gestão da experiência do cliente, pesquisas e desafios reais.
407: Why People Buy
25 mins • Jun 10, 2025
Charts
- 200Decreased by 3
- 185Decreased by 3
- 49Decreased by 7
- 152Increased by 26
- 186Decreased by 19
Episódios recentes

Jun 10, 2025
407: Why People Buy
25 mins

Jun 3, 2025
CX Cast Replay: Paying Employees For CX Is A Bad Idea
18 mins

May 27, 2025
406: Is AI Revolutionizing The Contact Center?
19 mins

May 20, 2025
405: High-Tech Industry CX Strategies
21 mins

May 13, 2025
404: No More Excuses: Practice Customer Obsession The Right Way
26 mins

Idioma
Inglês
País
Estados Unidos
Website
Feed
Solicitar uma atualização
As atualizações podem levar alguns minutos.