Forrester

The CX Cast

Tune in weekly for insights from Forrester analysts as they explore customer experience management, share research findings, and discuss real-world challenges and solutions.

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399: Build Your EX-To-CX Strategy Now

29 mins • Apr 8, 2025

Recent Episodes

Apr 8, 2025

399: Build Your EX-To-CX Strategy Now

29 mins

Apr 1, 2025

398: Advanced Analytics Will Transform Your CX Practice

26 mins

Mar 25, 2025

397: Generative AI: Lessons Learned

30 mins

Mar 18, 2025

396: Guerilla CX

21 mins

Mar 11, 2025

395: Practitioner Stories: Embracing Journey Centricity At Nissan

31 mins

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English
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