Forrester

The CX Cast

Tune in weekly for insights from Forrester analysts as they explore customer experience management, share research findings, and discuss real-world challenges and solutions.

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Forrester Predictions 2025: Customer Experience

22 mins • Jan 7, 2025

Recent Episodes

Jan 7, 2025

Forrester Predictions 2025: Customer Experience

22 mins

Dec 24, 2024

Cheers To 2024!

6 mins

Dec 17, 2024

385: Practitioner Stories: Designing Human-Centric AI Experiences At Phillips Healthcare

29 mins

Dec 10, 2024

384: How Fujitsu Europe Scaled Its CX Transformation

46 mins

Dec 3, 2024

383: Practitioner Stories: Verizon’s CX In The AI Revolution 

28 mins

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English
Country
St. Lucia