Forrester

The CX Cast

Tune in weekly for insights from Forrester analysts as they explore customer experience management, share research findings, and discuss real-world challenges and solutions.

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405: High-Tech Industry CX Strategies

21 mins • May 20, 2025

Recent Episodes

May 20, 2025

405: High-Tech Industry CX Strategies

21 mins

May 13, 2025

404: No More Excuses: Practice Customer Obsession The Right Way

26 mins

May 6, 2025

403: Where Should Your CX Function Sit?

24 mins

Apr 29, 2025

402: Develop Your CX Leadership

29 mins

Apr 22, 2025

401: How To Drive Growth By Aligning Your Brand Promise With CX

25 mins

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