Dieser Podcast gibt Einblicke in Callcenter-Betrieb und effektive Schulungs- und Managementstrategien. Ideal für alle, die den Kundenservice verbessern wollen!
Questions and Answers Episode 11 (Teaching Empathy, Improvisation, Happy People, and Accountibility)
20 mins • Dec 11, 2024
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Neueste Folgen
Dec 11, 2024
Questions and Answers Episode 11 (Teaching Empathy, Improvisation, Happy People, and Accountibility)
20 mins
Nov 7, 2024
How To Make Mediocre Agents Great Pt. 4 (A Formula That Guarantees Service Excellence)
20 mins
Oct 25, 2024
How To Make Mediocre Agents Great Pt. 3 (Misguided Narratives)
19 mins
Sep 21, 2024
How To Make Mediocre Agents Great Pt. 2 (Accountability)
17 mins
Aug 18, 2024
How to Make Mediocre Agents Great (Possibilities)
18 mins
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