Trey_Briggs

Call Center Confidential

Ce podcast propose des idées sur les opérations des centres d'appels, axées sur des stratégies de formation et de gestion. Idéal pour ceux qui veulent améliorer le service client !

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Questions and Answers Episode 11 (Teaching Empathy, Improvisation, Happy People, and Accountibility)

20 mins • Dec 11, 2024

Épisodes récents

Dec 11, 2024

Questions and Answers Episode 11 (Teaching Empathy, Improvisation, Happy People, and Accountibility)

20 mins

Nov 7, 2024

How To Make Mediocre Agents Great Pt. 4 (A Formula That Guarantees Service Excellence)

20 mins

Oct 25, 2024

How To Make Mediocre Agents Great Pt. 3 (Misguided Narratives)

19 mins

Sep 21, 2024

How To Make Mediocre Agents Great Pt. 2 (Accountability)

17 mins

Aug 18, 2024

How to Make Mediocre Agents Great (Possibilities)

18 mins

Langue
Anglais
Pays
Égypte
Catégories
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