Esplora l'esperienza del cliente e le performance dei canali con i leader del settore. Ogni episodio offre spunti pratici per migliorare i percorsi dei clienti e guidare il successo.
Series 7, Episode 12: Flying through turbulent times. Lessons from Air New Zealand and Ipsos’ Gold Award winning CX programme.
34 mins • Apr 3, 2025
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Episodi recenti

Apr 3, 2025
Series 7, Episode 12: Flying through turbulent times. Lessons from Air New Zealand and Ipsos’ Gold Award winning CX programme.
34 mins

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Season 7, Episode 11: Demystifying Mystery Shopping
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