Explora la experiencia del cliente y el rendimiento de los canales con líderes de la industria. Cada episodio ofrece información práctica para mejorar los viajes del cliente y impulsar el éxito.
Series 7, Episode 12: Flying through turbulent times. Lessons from Air New Zealand and Ipsos’ Gold Award winning CX programme.
34 mins • Apr 3, 2025
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Apr 3, 2025
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