Ipsos

Ipsos' Customer Perspective

Explore customer experience and channel performance with industry leaders. Each episode delivers actionable insights to enhance customer journeys and drive success.

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Season 7, Episode 11: Demystifying Mystery Shopping

25 mins • Mar 5, 2025

Recent Episodes

Mar 5, 2025

Season 7, Episode 11: Demystifying Mystery Shopping

25 mins

Feb 6, 2025

Season 7, Episode 10: Shifting Gears - CX Transformation at Volkswagen Group UK

36 mins

Jan 8, 2025

Season 7, Episode 9: The Employee Customer Ripple Effect

30 mins

Dec 11, 2024

Season 7, Episode 8: Building Brands with Soul: A CMOs Journey to Humanising Growth and Lasting Impact

S7 E8 • 42 mins

Nov 6, 2024

Season 7, Episode 7 - From Bean to Cup: The Starbucks Vietnam Journey!

33 mins

Language
English
Country
United States
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