顧客体験とチャネルパフォーマンスを業界のリーダーたちと探求します。各エピソードでは、顧客の旅を向上させ、成功を促進するための実用的な洞察を提供します。
Series 7, Episode 13: CX Global Insights 2025: A sneak peek into Ipsos’ new global benchmark of Customer Experience.
41 mins • May 8, 2025
Charts
- 182Decreased by 27
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- 199Decreased by 85
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最近のエピソード
May 8, 2025
Series 7, Episode 13: CX Global Insights 2025: A sneak peek into Ipsos’ new global benchmark of Customer Experience.
41 mins
Apr 3, 2025
Series 7, Episode 12: Flying through turbulent times. Lessons from Air New Zealand and Ipsos’ Gold Award winning CX programme.
34 mins
Mar 5, 2025
Season 7, Episode 11: Demystifying Mystery Shopping
25 mins
Feb 6, 2025
Season 7, Episode 10: Shifting Gears - CX Transformation at Volkswagen Group UK
36 mins
Jan 8, 2025
Season 7, Episode 9: The Employee Customer Ripple Effect
30 mins
