Dr. Joseph A. Michelli
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Únete a Joseph Michelli, Ph.D., mientras comparte ideas de marcas líderes como Starbucks y Ritz-Carlton, ayudando a todos los niveles de personal a crear experiencias significativas para los clientes.
Engaging Customers Through Gamification
S17 E612 • 3 mins • Oct 23, 2025
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Episodios recientes
Oct 23, 2025
Engaging Customers Through Gamification
S17 E612 • 3 mins
Oct 16, 2025
Leveraging AI to Enhance Servant Leadership
S11 E611 • 3 mins
Oct 9, 2025
Reimagining Loyalty Programs for Emotional Engagement
S17 E610 • 3 mins
Oct 2, 2025
Turning Complaints into Opportunities
S17 E609 • 3 mins
Sep 25, 2025
Streamlining Operations for Service Excellence
S17 E608 • 4 mins
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