Dr. Joseph A. Michelli
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Participe de Joseph Michelli, Ph.D., enquanto ele compartilha insights de marcas como Starbucks e Ritz-Carlton, ajudando funcionários a criar experiências memoráveis para os clientes.
Proactive Customer Service Strategies
S17 E602 • 4 mins • Aug 14, 2025
Charts
- 116Increased by 20
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- 126NEW
- 156Decreased by 3
- 72Increased by 24
- 95Decreased by 33
Episódios recentes
Aug 14, 2025
Proactive Customer Service Strategies
S17 E602 • 4 mins
Aug 7, 2025
Developing Emotional Intelligence as a Servant Leader
S17 E601 • 4 mins
Jul 31, 2025
Engaging Customers Through Personalization
S17 E600 • 4 mins
Jul 24, 2025
The Power of Storytelling in Customer Engagement
S17 E599 • 4 mins
Jul 17, 2025
Consistency Across Multi-Location Customer Service
S17 E598 • 4 mins
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