Dr. Joseph A. Michelli
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Participe de Joseph Michelli, Ph.D., enquanto ele compartilha insights de marcas como Starbucks e Ritz-Carlton, ajudando funcionários a criar experiências memoráveis para os clientes.
The Role of Emotional Intelligence in Leadership
S17 E577 • 4 mins • Feb 6, 2025
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