Dr. Joseph A. Michelli
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Join Joseph Michelli, Ph.D., as he shares insights from top brands like Starbucks and Ritz-Carlton, helping all levels of staff create meaningful customer experiences.
The Loyalty Equation: How to Turn Transactions Into Advocacy
S17 E575 • 4 mins • Jan 23, 2025
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