Dr. Joseph A. Michelli
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Join Joseph Michelli, Ph.D., as he shares insights from top brands like Starbucks and Ritz-Carlton, helping all levels of staff create meaningful customer experiences.
Building Loyalty Beyond Transactions: The Power of Shared Values
S17 E580 • 3 mins • Feb 27, 2025
Charts
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Recent Episodes
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Feb 27, 2025
Building Loyalty Beyond Transactions: The Power of Shared Values
S17 E580 • 3 mins
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Feb 20, 2025
How AI Enhances Customer Experience Without Losing the Human Touch
S17 E579 • 4 mins
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Feb 13, 2025
Navigating the Talent War: How to Attract Top Talent in a Competitive Landscape
S17 E578 • 4 mins
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Feb 6, 2025
The Role of Emotional Intelligence in Leadership
S17 E577 • 4 mins
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Jan 30, 2025
Sustainable Growth: Balancing Expansion and Excellence
S17 E576 • 4 mins
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Language
English
Country
United States
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