Dr. Joseph A. Michelli

Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

Join Joseph Michelli, Ph.D., as he shares insights from top brands like Starbucks and Ritz-Carlton, helping all levels of staff create meaningful customer experiences.

Listen on Apple Podcasts

Engaging Customers Through Gamification

S17 E612 • 3 mins • Oct 23, 2025

Recent Episodes

Oct 23, 2025

Engaging Customers Through Gamification

S17 E612 • 3 mins

Oct 16, 2025

Leveraging AI to Enhance Servant Leadership

S11 E611 • 3 mins

Oct 9, 2025

Reimagining Loyalty Programs for Emotional Engagement

S17 E610 • 3 mins

Oct 2, 2025

Turning Complaints into Opportunities

S17 E609 • 3 mins

Sep 25, 2025

Streamlining Operations for Service Excellence

S17 E608 • 4 mins

Language
English
Country
United States
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