Dr. Joseph A. Michelli
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Join Joseph Michelli, Ph.D., as he shares insights from top brands like Starbucks and Ritz-Carlton, helping all levels of staff create meaningful customer experiences.
Proactive Customer Service Strategies
S17 E602 • 4 mins • Aug 14, 2025
Charts
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Recent Episodes

Aug 14, 2025
Proactive Customer Service Strategies
S17 E602 • 4 mins

Aug 7, 2025
Developing Emotional Intelligence as a Servant Leader
S17 E601 • 4 mins

Jul 31, 2025
Engaging Customers Through Personalization
S17 E600 • 4 mins

Jul 24, 2025
The Power of Storytelling in Customer Engagement
S17 E599 • 4 mins

Jul 17, 2025
Consistency Across Multi-Location Customer Service
S17 E598 • 4 mins

Language
English
Country
United States
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