Dr. Joseph A. Michelli

Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

Join Joseph Michelli, Ph.D., as he shares insights from top brands like Starbucks and Ritz-Carlton, helping all levels of staff create meaningful customer experiences.

Listen on Apple Podcasts

Building Loyalty Beyond Transactions: The Power of Shared Values

S17 E580 • 3 mins • Feb 27, 2025

Recent Episodes

Feb 27, 2025

Building Loyalty Beyond Transactions: The Power of Shared Values

S17 E580 • 3 mins

Feb 20, 2025

How AI Enhances Customer Experience Without Losing the Human Touch

S17 E579 • 4 mins

Feb 13, 2025

Navigating the Talent War: How to Attract Top Talent in a Competitive Landscape

S17 E578 • 4 mins

Feb 6, 2025

The Role of Emotional Intelligence in Leadership

S17 E577 • 4 mins

Jan 30, 2025

Sustainable Growth: Balancing Expansion and Excellence

S17 E576 • 4 mins

Language
English
Country
United States
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