Rob Markey, Bain & Company partner and customer experience expert
Customer Confidential: Untold Stories of Earned Growth
ロブ・マーキーと一緒に、顧客の忠誠心と成長に関する実際のストーリーを聞きましょう。業界のリーダーたちが、変化を促す戦略、経験、洞察について語ります。
Ep. 244: Eric Almquist | The Value Experience: Why Adding Elements of Value Adds Company Value
13 mins • Mar 6, 2025
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最近のエピソード
Mar 6, 2025
Ep. 244: Eric Almquist | The Value Experience: Why Adding Elements of Value Adds Company Value
13 mins
Feb 6, 2025
Ep. 243: When an 8% Donor Base Funds a University: Unlocking Hidden Alumni Engagement Opportunities
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Ep. 242: The Black Box Fallacy: Why Wells Fargo Doesn't Trust an AI It Can't Explain
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Ep. 241: Abhii Parakh & Mike Estep | Flawless Over Flashy: Prudential's Unconventional Path to Customer Experience Leadership
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Ep. 240: Caroline Lombardi | The Evolution of the Chief Customer Officer: From Scorekeeper to CEO Successor
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