Rob Markey, Bain & Company partner and customer experience expert
Customer Confidential: Untold Stories of Earned Growth
ロブ・マーキーと一緒に、顧客の忠誠心と成長に関する実際のストーリーを聞きましょう。業界のリーダーたちが、変化を促す戦略、経験、洞察について語ります。
Ep. 241: Abhii Parakh & Mike Estep | Flawless Over Flashy: Prudential's Unconventional Path to Customer Experience Leadership
39 mins • Dec 19, 2024
Charts
- 175Increased by 18
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- 117NEW
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最近のエピソード
Dec 19, 2024
Ep. 241: Abhii Parakh & Mike Estep | Flawless Over Flashy: Prudential's Unconventional Path to Customer Experience Leadership
39 mins
Oct 31, 2024
Ep. 240: Caroline Lombardi | The Evolution of the Chief Customer Officer: From Scorekeeper to CEO Successor
25 mins
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Ep. 239: Dan McCarthy | Food for Thought: How External Data Analysis Can Unlock Competitive Insights
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Ep. 238: Brian Higgins | Building AI Trust: Verizon’s Bold Bet on Deliberate Progress
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