Rob Markey, Bain & Company partner and customer experience expert

Customer Confidential: Untold Stories of Earned Growth

Únete a Rob Markey para escuchar historias reales sobre lealtad y crecimiento. Líderes de la industria comparten estrategias y experiencias que inspiran cambios.

Listen on Apple Podcasts

Ep. 243: When an 8% Donor Base Funds a University: Unlocking Hidden Alumni Engagement Opportunities

35 mins • Feb 6, 2025

Episodios recientes

Feb 6, 2025

Ep. 243: When an 8% Donor Base Funds a University: Unlocking Hidden Alumni Engagement Opportunities

35 mins

Jan 16, 2025

Ep. 242: The Black Box Fallacy: Why Wells Fargo Doesn't Trust an AI It Can't Explain

37 mins

Dec 19, 2024

Ep. 241: Abhii Parakh & Mike Estep | Flawless Over Flashy: Prudential's Unconventional Path to Customer Experience Leadership

39 mins

Oct 31, 2024

Ep. 240: Caroline Lombardi | The Evolution of the Chief Customer Officer: From Scorekeeper to CEO Successor

25 mins

Oct 17, 2024

Ep. 239: Dan McCarthy | Food for Thought: How External Data Analysis Can Unlock Competitive Insights

29 mins

Idioma
Inglés
País
Estados Unidos
Feed Host
Solicitar una actualización
Las actualizaciones pueden tardar unos minutos.