Rob Markey, Bain & Company partner and customer experience expert

Customer Confidential: Untold Stories of Earned Growth

Únete a Rob Markey para escuchar historias reales sobre lealtad y crecimiento. Líderes de la industria comparten estrategias y experiencias que inspiran cambios.

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Ep. 255: Jason Guardino and Karen San | How Turning 18 Can Break Your Relationship With Healthcare

21 mins • Aug 21, 2025

Episodios recientes

Aug 21, 2025

Ep. 255: Jason Guardino and Karen San | How Turning 18 Can Break Your Relationship With Healthcare

21 mins

Aug 14, 2025

Ep. 254: Gurdeep Pall | The Internet Side of the AI Battle: Why Walled Gardens Fail

15 mins

Aug 4, 2025

Ep. 253: Mathieu Staniulis & Séverine Clairet | Blinded by Pride: Inside a 125-Year-Old Co-Op’s Return to Customer-Centricity

25 mins

Jul 21, 2025

Ep. 252: Erin Wallace | The Data Doesn’t Care How Good You Think You Are

12 mins

Jul 17, 2025

Ep. 251: Mike Valanzola | Many Voices, No Shared Truth: How Dell Revitalized Its Customer Feedback System with Help from the CXRA

39 mins

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