Join this podcast for a straightforward look at customer success. Learn about segmentation, the psychology involved, and effective strategies for renewals.
Redefining customer experience with Raymond Otero, Microsoft
S1 E33 • 42 mins • Aug 28, 2024
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Recent Episodes
![](https://files.podcastos.com/shows/2hu8pr/jpeg256-d31aa3d7.jpg)
Aug 28, 2024
Redefining customer experience with Raymond Otero, Microsoft
S1 E33 • 42 mins
![](https://files.podcastos.com/shows/2hu8pr/jpeg256-d31aa3d7.jpg)
Aug 8, 2024
How to improve your emotional intelligence (EQ) with Jenelle Friday with Jenelle Friday, Forecastable
S1 E32 • 45 mins
![](https://files.podcastos.com/shows/2hu8pr/jpeg256-d31aa3d7.jpg)
Jun 5, 2024
CS Ops: The innovative frontier of customer success with Roger Mendez
S1 E31 • 46 mins
![](https://files.podcastos.com/shows/2hu8pr/jpeg256-d31aa3d7.jpg)
Apr 29, 2024
How customer success impacts go-to-market with Akash Singh, Software AG
S1 E30 • 28 mins
![](https://files.podcastos.com/shows/2hu8pr/jpeg256-d31aa3d7.jpg)
Apr 11, 2024
How to onboard a new Customer Success Manager | Jess Galenski, Apryse
S1 E29 • 31 mins
![](https://files.podcastos.com/shows/2hu8pr/jpeg-793427ed.jpg)
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