Practical customer success tips that you can use right away.

Customer Success & Failures

Explore real-world experiences and practical advice from over 15 years in customer success. Gain valuable insights to apply immediately, no fluff included.

Listen on Apple Podcasts

Earn every minute of your customer's time

7 mins • May 8, 2025

Recent Episodes

May 8, 2025

Earn every minute of your customer's time

7 mins

Nov 13, 2022

Layoffs in customer success happen to all of us - myself included.

9 mins

Sep 19, 2022

Don't settle, you are worth it

4 mins

Sep 12, 2022

Customer success pros often forget to take this critical element into account

6 mins

Sep 1, 2022

Two questions every customer success professional needs to ask

3 mins

Language
English
Country
United States
Feed Host
Request an Update
Updates may take a few minutes.