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Connecting Operational Dots for Seamless Customer Journeys with Mehdi Rizvi (ex-Ralph Lauren, Tiffany, and Funko)
35 mins • May 19, 2025
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Recent Episodes

May 19, 2025
Connecting Operational Dots for Seamless Customer Journeys with Mehdi Rizvi (ex-Ralph Lauren, Tiffany, and Funko)
35 mins

May 5, 2025
What Happens When Metrics Drive Bad Behavior with GoPro’s Kacey Sharrett
33 mins

Apr 21, 2025
Why Innovation Labs Fail and How to Fix Them with Leslie Grandy (Ex-Amazon, T-Mobile, & Best Buy)
41 mins

Apr 7, 2025
Death by Personalization? The Hidden Cost of Over-Optimized Digital Experiences
33 mins

Mar 24, 2025
What Makes Fossil Group’s Omnichannel Experience Tick with Chayse Joubert (ex-Fossil, McCormick & Co, Whole Foods)
49 mins