Smaply

Innovating experiences with service design | Smaply podcast

Explore how organizations can thrive by prioritizing the experiences of customers, patients, and employees. Gain insights from experts on human-centered service design.

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Journey mapping in tourism

E16 • 21 mins • Jul 18, 2022

Recent Episodes

Jul 18, 2022

Journey mapping in tourism

E16 • 21 mins

May 12, 2022

Ask Marc - managing CX across online and offline channels

E15 • 27 mins

Dec 17, 2021

Ask Marc – becoming a human-centered organization

E14 • 33 mins

Sep 15, 2021

Ask Marc – presenting journey maps

E13 • 32 mins

Aug 23, 2021

Journey mapping in marketing

E4 • 15 mins

Language
English
Country
United States
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