Colin Shaw, Beyond Philosophy LLC
The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Join Colin Shaw and Prof. Ryan Hamilton as they share insights on enhancing customer experience and driving business growth, all while keeping the conversation engaging and fun.
Why Customer Satisfaction Hasn’t Budged in 30 Years: Two new guest experts tell us why
E408 • 38 mins • Aug 16, 2025
Charts
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- 149Decreased by 23
- 181Decreased by 12
Recent Episodes

Aug 16, 2025
Why Customer Satisfaction Hasn’t Budged in 30 Years: Two new guest experts tell us why
E408 • 38 mins

Aug 2, 2025
From Legacy to Loyalty: The Practical CX Playbook That Drives a 90 NPS
E407 • 42 mins

Jul 19, 2025
How To Make AI Work in the Real World of CX
E406 • 32 mins

Jul 5, 2025
AI vs. Human: Are You Making The Right Choice or a BIG Mistake!
E405 • 30 mins

Jun 21, 2025
The Growth Dilemma: Managing Your Brand When Different Customers Want Different Things
E404 • 34 mins

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United States
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