PowerHouse Consulting

Backstage at the Customer Experience

Join Kathleen Peterson as she shares insights from her 30 years in Customer Care, discussing strategies and human connections that enhance customer experiences.

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Goodbye 2020 Lessons Learned Chapter Four - Assist and Escalation

24 mins • Dec 22, 2020

Recent Episodes

Dec 22, 2020

Goodbye 2020 Lessons Learned Chapter Four - Assist and Escalation

24 mins

Dec 11, 2020

Goodbye 2020 Lessons Learned Chapter Three -- Training

28 mins

Dec 3, 2020

Goodbye 2020 Lessons Learned Chapter Two -- Hiring

20 mins

Nov 23, 2020

Goodbye 2020...Lessons Learned

31 mins

Oct 27, 2020

Work From Home - The New Reality

33 mins

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English
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