Bill Staikos

Be Customer Led

This show highlights how businesses are fostering a strong connection between customer and employee experiences, emphasizing leadership and culture that prioritize everyone involved.

Listen on Apple Podcasts

Nick Glimsdahl on The Heart of Service - A Book that lets you walk in the shoes of a CX leader in the trenches

S3 E87 • 36 mins • Jul 30, 2025

Recent Episodes

Jul 30, 2025

Nick Glimsdahl on The Heart of Service - A Book that lets you walk in the shoes of a CX leader in the trenches

S3 E87 • 36 mins

Jul 25, 2025

Noam Fine on Reimagining Customer Experience with Autonomous AI

S3 E86 • 39 mins

Jul 9, 2025

Ken Hughes on Humanizing Customer Experience

S3 E85 • 44 mins

Jun 26, 2025

Martin Palamarz on Scaling Impact with Journey Management and AI

S3 E84 • 42 mins

Jun 18, 2025

Dr. Chitra Ranganathan on Leading with Data at Scale

S3 E83 • 37 mins

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