Paul Hagen, Mike Manfredo

This Is CX

Join Mike Manfredo and Paul Hagen as they explore customer experience, sharing insights and personal stories to foster a more customer-focused approach in business.

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Converge Customer Experience and Digital to Thrive in 2021 with Mazen Ghalayini

E62 • 30 mins • Feb 25, 2021

Recent Episodes

Feb 25, 2021

Converge Customer Experience and Digital to Thrive in 2021 with Mazen Ghalayini

E62 • 30 mins

Sep 14, 2020

The Customer Success Equation: A Conversation with Gainsight CEO Nick Mehta

E61 • 36 mins

Aug 3, 2020

Getting Back to Growth: A Conversation with Salesforce's Tiffani Bova

E60 • 45 mins

May 1, 2020

Digital Metamorphosis: Rethinking How Organizations Work to Drive Digital and Customer Experience

E59 • 21 mins

Apr 15, 2020

Best Practices to Enable Work-from-Home Customer Service Professionals

E58 • 20 mins

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