Melanie Aimer, Adam Grainger, Hamish Taylor
Competitive CX | Conversations for Financial Services Professionals Tackling Client Experience Challenges
Join hosts Melanie, Adam, and Hamish as they explore client experience challenges in financial services. Gain practical insights and strategies to improve CX effectively.
Ep. 1 - Why Care About CX (Client Experience)?
E1 • 25 mins • May 5, 2025
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Recent Episodes
May 5, 2025
Ep. 1 - Why Care About CX (Client Experience)?
E1 • 25 mins
May 5, 2025
Ep. 2 - What Is CX and Who Should Own It?
E2 • 31 mins
May 5, 2025
Ep. 3 - Cultures That Kick CX Down the Road
E3 • 26 mins
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Ep. 4 - Organisational Structure Gets in the Way of CX
E4 • 24 mins
Apr 18, 2025
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