Explore the dynamic contact centre industry through engaging conversations with experts. Discover its vibrant opportunities and support a worthy cause with each episode.
#229 Inside The Team Leader Community™ - Building a movement for contact centre Team Leaders
S1 E229 • 28 mins • Jul 18, 2025
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Recent Episodes

Jul 18, 2025
#229 Inside The Team Leader Community™ - Building a movement for contact centre Team Leaders
S1 E229 • 28 mins

Jun 27, 2025
#228 - Hannah Russell of Roar B2B on the Contact Centre Expo & The Next CX Summit
S1 E228 • 26 mins

Jun 13, 2025
#227 - Steve Powell & The New Era of Outbound: Why Proactive Customer Contact Is the Future of CX
S1 E227 • 38 mins

Jun 3, 2025
#226 - The 100th episode of GOOW TV
S1 E226 • 43 mins

May 9, 2025
#225 - The People Puzzle with Lee Houghton
S1 E225 • 47 mins

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