Intercom
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Tune in for engaging discussions with leaders and experts in customer service, featuring insights and tips to help your team thrive in this evolving landscape.
Reinventing QA and Training for the AI Era
E474 • 33 mins • Jul 22, 2025
Charts
- 177NEW
- 182NEW
- 143Increased by 0
- 122Decreased by 2
- 101Increased by 0
Recent Episodes

Jul 22, 2025
Reinventing QA and Training for the AI Era
E474 • 33 mins

Jul 4, 2025
Fin conversations ep1: The Secret to Sustaining 75%+ AI Resolution Rates
E473 • 19 mins

Jun 27, 2025
How a “Bot Wrangler” uses AI to scale support without compromise
E472 • 29 mins

May 29, 2025
Measuring every conversation: How CX Score is changing the game
E471 • 43 mins

May 1, 2025
From siloed to seamless: What it really takes to unify the customer journey
E470 • 31 mins

Language
English
Country
United States
Feed Host
Website
Feed
Request an Update
Updates may take a few minutes.