Intercom

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Tune in for engaging discussions with leaders and experts in customer service, featuring insights and tips to help your team thrive in this evolving landscape.

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Reinventing QA and Training for the AI Era

E474 • 33 mins • Jul 22, 2025

Recent Episodes

Jul 22, 2025

Reinventing QA and Training for the AI Era

E474 • 33 mins

Jul 4, 2025

Fin conversations ep1: The Secret to Sustaining 75%+ AI Resolution Rates

E473 • 19 mins

Jun 27, 2025

How a “Bot Wrangler” uses AI to scale support without compromise

E472 • 29 mins

May 29, 2025

Measuring every conversation: How CX Score is changing the game

E471 • 43 mins

May 1, 2025

From siloed to seamless: What it really takes to unify the customer journey

E470 • 31 mins

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