Discover the latest in contact centre insights and trends. Join industry experts as they share practical tips on operations, team management, and AI's impact on customer service.
Transform Your Contact Centre Through Data-Driven Strategies with Daryl Wilkes
S1 E47 • 34 mins • Aug 14, 2024
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Recent Episodes
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Aug 14, 2024
Transform Your Contact Centre Through Data-Driven Strategies with Daryl Wilkes
S1 E47 • 34 mins
![](https://files.podcastos.com/shows/usfqr5/jpeg256-f620d0ec.jpg)
Jul 31, 2024
Transform Your Contact Centre Through Customer Expectations with Steve Sullivan
S1 E46 • 35 mins
![](https://files.podcastos.com/shows/usfqr5/jpeg256-f620d0ec.jpg)
Jul 17, 2024
Transform Your Contact Centre Through Punk CX with Adrian Swinscoe
S1 E45 • 29 mins
![](https://files.podcastos.com/shows/usfqr5/jpeg256-f620d0ec.jpg)
Jul 3, 2024
Greatest Hits: Leadership Lessons from the Contact Centre Frontlines with Clayton Drotsky
S1 E44 • 33 mins
![](https://files.podcastos.com/shows/usfqr5/jpeg256-f620d0ec.jpg)
Jun 12, 2024
Transform Your Contact Centre Through Dialogue with Nathan Dring
S1 E43 • 28 mins
![](https://files.podcastos.com/shows/usfqr5/jpeg-bddece9e.jpg)
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