Sam Stern

Customer Experience Patterns Podcast

Join customer experience expert Sam Stern every two weeks as he shares effective patterns from top brands, offering insights and practical tips for enhancing customer interactions.

Listen on Apple Podcasts

Stop Treating Empathy & Emotional Intelligence Like Tactics

S1 E82 • 36 mins • May 15, 2025

Recent Episodes

May 15, 2025

Stop Treating Empathy & Emotional Intelligence Like Tactics

S1 E82 • 36 mins

May 8, 2025

Preparing For Unexpected Disruption To Your Customer Experience

S1 E81 • 9 mins

May 1, 2025

Integrate AI Into CX The Right Way

S1 E80 • 30 mins

Apr 24, 2025

Harness Your Paranoia About CX Commitment

S1 E79 • 5 mins

Apr 17, 2025

Great Customer Experience Requires Great Employee Experience

S1 E78 • 30 mins

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English
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United States
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