Sam Stern

Customer Experience Patterns Podcast

Join customer experience expert Sam Stern as he shares insights on proven patterns that shape exceptional customer interactions, complete with actionable tips and real-world examples.

Listen on Apple Podcasts

Creating The CX Standards With Erin Wallace From Bain

S1 E70 • 35 mins • Feb 20, 2025

Recent Episodes

Feb 20, 2025

Creating The CX Standards With Erin Wallace From Bain

S1 E70 • 35 mins

Feb 13, 2025

With Deceptive Patterns The Entropy Is Coming From Inside The Building

S1 E69 • 8 mins

Feb 6, 2025

Which Parts Of Your CX Need AI?

S1 E68 • 20 mins

Jan 30, 2025

It's (almost) never to late to intervene with customers who have negative emotions

S1 E67 • 8 mins

Jan 23, 2025

Integrating GAI & AI Into Your Customr & Employee Experiences

S1 E66 • 25 mins

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English
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United States
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